01
Understand your decision
Review issues, outcomes, and potential evidence gaps from your VA decision letter, with source context for a closer look.
MAKE SENSE OF WHAT’S THERE BUILT FOR VETERANS. CENTERED ON YOU.
Your service.
Your story.
A clearer path.
Make sense of your VA decision, bring your records together, and prepare for the next conversation. You don’t have to sort through it all on your own.
Free for veterans. For life.
A LITTLE CLARITY CHANGES THE JOURNEY
YOUR CLEARPATH01 / 03
FROM PAPERWORK TO PREPARATIONA place to
A place to
find your bearings.
01
Bring your story
Your experiences. Your documents.
Start with what you have.
02
Understand the details
Review decision information and
questions worth a closer look.
03
Move forward, together
Prepare for a more informed
conversation with your VSO.
CLARITYSTARTS HERE
OUR GUIDING PRINCIPLE
Facts, not inflation. Law, not guesswork.
LESS OVERWHELM. MORE UNDERSTANDING.
Bring the pieces together.
See your next step.
A decision letter can leave you with more questions than answers. ClearPath helps you organize what you know and prepare what to ask next.
02
Organize your information
Keep supporting documents and your own experiences together. A previous decision or claim isn’t required to get started.
START WHERE YOU ARE03
Prepare with your VSO
Bring a clearer picture and better questions to your appointment. Your VSO brings the experience and advocacy.
MAKE THE CONVERSATION COUNTA PATH THAT MEETS YOU WHERE YOU ARE
You don’t need
all the answers
to begin.
Already have a decision letter? Preparing your first claim? ClearPath helps you take stock of what you have, one step at a time.
YOUR DECISION IS A STARTING POINTTurn a letter into
Turn a letter into
a clearer conversation.
- Bring your decision letter
Upload a supported PDF and keep your supporting documents together.
- Review, don’t assume
Explore extracted information and potential gaps. Check findings against your original records.
- Talk through the next step
Use the briefing to prepare questions for your VSO.
Information to help you prepare. No promised rating or outcome.
NO PREVIOUS CLAIM REQUIREDStart with your story.
Start with your story.
Build from there.
- Describe your concerns
Organize your own account of your experiences, without needing a prior decision letter.
- Gather what you have
Bring service records, medical records, statements, or other supporting PDFs.
- Prepare for a conversation
Review your information with your VSO and discuss what may be needed next.
ClearPath supports preparation. It does not submit a claim to the VA.
FOR VETERAN SERVICE OFFICERS
More context.
More room for
the conversation.
You bring the experience. ClearPath helps bring the information together, so you and the veteran can focus on what matters next.
Ask about VSO access Staff access is by invitation during the Arizona pilot. A SHARED STARTING POINT
Prepared before
you sit down.
- Decision-letter issues and outcomes
- Supporting documents in one place
- Potential gaps and regulatory context
- Information the veteran has authorized you to review
BUILT TO SUPPORT YOUR WORK
Your judgment stays
at the center.
TRUST IS IN THE DETAILS
Built around the veteran.
Grounded in the facts.
Your information, thoughtfully handled.
Encryption and role-based access help protect your records. Veteran authorization is required for DAV access in the pilot.
Context you can look back to.
Document-derived findings and regulatory references support review. They are starting points for a discussion, not guaranteed conclusions.
People remain at the center.
ClearPath supports veterans and VSOs. It does not replace an accredited representative, medical advice, or the VA’s decision process.
Free for veterans. For life.
Clarity should be part of the journey, not another barrier.
A FEW THINGS YOU MAY BE WONDERING
Let’s make
this clearer.
Have another question?
Talk to the pilot team
Is ClearPath part of the VA?
No. Veteran ClearPath is an independent product from Fathom Shield Solutions. It is not a VA service, and it does not make VA benefit decisions.
Do I need an existing claim or decision letter?
No. You can start with your own experiences and supporting documents. If you have a decision letter, ClearPath also helps you review its extracted information.
Will ClearPath file my claim or guarantee a rating?
No. ClearPath helps you understand information and prepare for a conversation with your VSO. It does not submit claims to the VA or promise a particular rating or outcome.
Who can join the pilot?
The current pilot is focused on veterans and participating VSOs in Arizona. Contact the pilot team about participation. Staff accounts require an invitation and verification.
Should I email my records to the team?
No. Use email for general questions only. Keep medical records, claim documents, Social Security numbers, and account codes out of email. Participants upload documents through the ClearPath application.
THE ARIZONA PILOT
A clearer next step
starts with a conversation.
Help shape a better way to prepare.
Talk to us about participating in Veteran ClearPath.